FAQS

Storm Recovery provides Roofing, Siding, and Repair services for residential and commercial properties. 

Storm Recovery works with insurance companies to help homeowners and property owners navigate the process of filing and settling insurance claims for roof repairs or replacements. Here is an overview of how Storm Recovery typically works with insurance companies to handle recovery claims:

• Initial Inspection:
  • The homeowner or property owner contacts Storm Recovery after discovering damage to their roof, such as leaks, missing shingles, or storm damage.
  • Storm Recovery conducts an initial inspection to assess the extent of the damage and determine whether an insurance claim is necessary.
• Documentation:
  • If significant damage is found, Storm Recovery will document the damage thoroughly. This may include taking photographs, measurements, and notes about the condition of the roof.
• Filing the Insurance Claim:
  • If Storm Recovery and the property owner decide to proceed with an insurance claim, Storm Recovery will assist in preparing and filing the claim with the homeowner’s insurance company.
  • They may provide the insurance company with the documentation and estimates necessary to support the claim.
• Meeting with the Insurance Adjuster:
  • Insurance companies typically assign an adjuster to assess the damage and determine the amount of coverage the policyholder is entitled to.
  • Storm Recovery meets with the insurance adjuster on-site to ensure that all the damage is properly documented and that the adjuster understands the scope of the repairs needed.
• Estimate and Scope of Work:
  • Storm Recovery prepares a detailed estimate for the necessary repairs or replacement of the roof. This estimate outlines the materials, labor, and costs involved.
  • Storm Recovery works with the insurance company to ensure that the estimate aligns with the coverage provided by the policy.
• Negotiation and Settlement:
  • Sometimes, there may be negotiations between Storm Recovery and the insurance company regarding the scope of work and the settlement amount.
  • The goal is to reach an agreement that adequately covers the cost of the roof repair or replacement.
• Repairs or Replacement:
  • Once the insurance claim is settled, the roofing company proceeds with the necessary repairs or roof replacement. They typically use the funds provided by the insurance company to cover the costs.
• Final Inspection and Documentation:
  • After completing the work, Storm Recovery conducts a final inspection to ensure that the repairs or replacements meet the required standards.
  • Storm Recovery provides the homeowner with documentation of the completed work for their records and to submit to the insurance company.
• Payment:
  • Storm Recovery may invoice the insurance company directly for the work performed, and the insurance company will issue payment to cover the costs.
• Customer Satisfaction:
  • Throughout the process, Storm Recovery aims to ensure the homeowner is satisfied with the quality of the work and the outcome of the insurance claim.

It’s essential for homeowners to choose reputable roofing companies as Storm Recovery with experience in working with insurance claims to ensure a smooth and successful recovery process.

Storm Recovery is distinct from other types of companies due to several specific factors and characteristics that set us apart:

Specialized Expertise

• Storm Recovery specializes in the installation, repair, and maintenance of roofs. We have in-depth knowledge of roofing materials, techniques, and local building codes, making us experts in our field.

Seasonal Nature

• Roofing work is often seasonal and weather-dependent. Storm Recovery is prepared to work in various weather conditions, adapt to seasonal fluctuations in demand, and plan projects accordingly.

Safety Regulations

• Roofing involves working at heights, which presents safety challenges. Storm Recovery prioritizes safety by adhering to strict safety regulations and providing training to our employees to prevent accidents and injuries.

Licensing and Insurance

• Roofing companies are typically required to have appropriate licenses and insurance to operate legally. This protects both the company and the homeowner in case of accidents or damage during roofing projects.

Roofing Materials Knowledge

• Storm Recovery has a deep understanding of various roofing materials, such as asphalt shingles, metal roofing, tiles, and more. We can recommend the best material for a specific project based on factors like climate, budget, and aesthetics.

Local Building Codes

• Storm Recovery is familiar with local building codes and regulations, ensuring that roofing projects are compliant with the law and meet safety standards.

Warranty and Guarantees

• Storm Recovery offers warranties and guarantees on our work and the materials we use. This provides homeowners with peace of mind knowing that their investment is protected.

Tools and Equipment

• Storm Recovery invests in specialized tools and equipment designed for roofing work, which may include safety harnesses, roofing nail guns, shingle cutters, and more.

Estimation and Assessment

• Storm Recovery has the expertise to assess the condition of a roof accurately and provide detailed cost estimates for repairs or replacements.

Customer Service

• Storm Recovery prioritizes customer service and communication. We work closely with homeowners to understand their needs, answer questions, and provide updates throughout the roofing project.

Emergency Response

• Storm Recovery is available for emergency repairs after severe weather events like storms, hurricanes, or heavy snowfalls. We can quickly assess and address urgent roofing issues.

Local Reputation

• Storm Recovery has built a strong local reputation based on our track record of quality work and customer satisfaction. 

Starting a roofing project with Storm Recovery typically involves several steps, from the initial consultation to project completion. Here is a general overview of the process:

• Initial Consultation:
  • Contact Storm Recovery to schedule an initial consultation. This may be done through a phone call, email, or their website.
  • During the initial consultation, you’ll discuss your roofing needs, concerns, and any specific goals or preferences you have for the project.
• Roof Inspection and Assessment:
  • Storm Recovery will send a Project Manager, to your property to inspect your roof. They will assess the current condition of the roof, identify any damage or issues, and take measurements.
• Project Planning:
  • Based on the inspection findings, Storm Recovery will provide you with recommendations for the project, which may include roof repair, roof replacement, or maintenance.
  • They will discuss roofing material options, costs, and project timelines. You can ask questions and seek clarification during this phase.
• Cost Estimate:
  • Storm Recovery will provide you with a detailed cost estimate for the project. This estimate should include labor, materials, permits, disposal fees, and any additional services or upgrades you’ve requested.
• Agreement and Contract:
  • If you agree with the estimate and want to proceed, you’ll typically sign a contract with Storm Recovery. The contract should outline the scope of work, project timeline, payment schedule, warranties, and any other relevant terms and conditions.
• Roofing Material Selection:
  • You will work with Storm Recovery to choose the roofing materials for your project. Options may include asphalt shingles, metal roofing, tiles, or other materials. Consider factors like durability, aesthetics, and budget when making your choice.
• Scheduling and Permits:
  • Storm Recovery will schedule a start date for your project. They will also handle any necessary permits and inspections required by local building codes and regulations.
• Project Commencement:
  • On the scheduled start date, Storm Recovery’s crew will arrive at your property to begin work. They will set up the necessary equipment and materials and ensure the work area is safe.
• Roofing Work:
  • Depending on the scope of the project, Storm Recovery will perform repairs or a full replacement. This includes removing the old roofing materials, making any necessary structural repairs, and installing the new roofing system.
• Quality Assurance:
  • Throughout the project, Storm Recovery should maintain quality control and ensure that the work is done to industry standards. We will also address any unforeseen issues that may arise during the project.
• Final Inspection:
  • After completing the roofing work, Storm Recovery will conduct a final inspection to ensure that everything meets the agreed-upon specifications and local building codes.
• Clean-Up and Debris Removal:
  • Storm Recovery’s crew will clean up the work area, removing debris and disposing of old roofing materials properly.
• Final Walk-Through:
  • You’ll have a final walk-through with the Project Manager to inspect the completed project. Any remaining questions or concerns can be addressed during this time.
• Project Completion:
  • Once you are satisfied with the work and Storm Recovery has met all contractual obligations, the project is considered complete.
• Warranty and Documentation:
  • Storm Recovery will provide you with warranties for materials and workmanship, as well as any documentation related to the project. Keep these records for future reference.

• Shingle Roofing Projects
• Steel Roofing Projects
• TPO Roofing Projects

25-year workmanship warranty for commercial and 2-year workmanship residential

Storm Recovery plays a crucial role in ensuring that a commercial building’s roof is brought up to building code standards and manufacturer requirements. Achieving compliance with these standards is essential for the safety, durability, and longevity of the roofing system. Here’s how Storm Recovery ensures compliance:

• Initial Inspection and Assessment:
  • Storm Recovery begins by conducting a thorough inspection of the existing roof to assess its condition and identify any issues.
  • During this inspection, we take note of the current roofing materials, structural elements, and any deficiencies or code violations.
• Local Building Codes and Regulations:
  • Storm Recovery is knowledgeable about local building codes and regulations specific to the area where the commercial building is located.
  • We ensure that the proposed roofing project complies with all relevant codes, including requirements for wind resistance, fire resistance, insulation, and load-bearing capacity.
• Permit Acquisition:
  • Roofing projects often require permits from local authorities. Storm Recovery assists in obtaining the necessary permits and ensures that all documentation and plans meet regulatory standards.
• Manufacturer Requirements:
  • Roofing material manufacturers provide guidelines and requirements for the proper installation and maintenance of their products.
  • Storm Recovery follows the manufacturer’s specifications meticulously to ensure that the roofing system meets performance and warranty requirements.
• Quality Workmanship:
  • Storm Recovery employs experienced and trained roofing professionals who are skilled in proper installation techniques.
  • We ensure that roofing materials are installed correctly, with attention to detail and adherence to manufacturer guidelines.
• Material Selection:
  • Storm Recovery helps property owners select roofing materials that are suitable for the specific building and climate conditions. This includes considering factors like weather resistance, insulation, and energy efficiency.
• Inspections and Quality Control:
  • Throughout the roofing project, Storm Recovery conducts inspections to verify that work is being done according to code and manufacturer requirements.
  • Inspections may occur at various stages of the project, such as during material installation, flashing details, and the final roof assembly.
• Documentation:
  • Storm Recovery maintains detailed documentation of the project, including installation records, material specifications, and inspection reports.
  • This documentation serves as proof of compliance with building codes and manufacturer requirements and is valuable for warranty purposes.
• Final Inspections and Certifications:
  • After completing the roofing project, Storm Recovery coordinates final inspections with local authorities to ensure that the roof meets all code standards.
  • If the roofing system passes inspection, the property owner may receive a certificate of completion.
• Warranty Validation:
  • Storm Recovery ensures that the installation and maintenance of the roof meet the requirements set forth by the manufacturer to validate any warranty associated with the roofing materials.

Storm Recovery primarily specializes in roofing services, but we offer additional services related to home improvement and maintenance. These additional services can vary depending on the property’s needs. Here are some common additional services that Storm Recovery may provide during a project:

• Gutter Installation and Repair
  • Roofing and gutter systems are closely connected, as gutters help manage rainwater runoff from the roof. Storm Recovery offers gutter installation, maintenance, and repair services to ensure proper drainage and prevent water damage.
• Siding Installation and Repair
  • Storm Recovery expands its services to include siding installation and repair. Siding is an essential component of a building’s exterior that protects it from the elements and enhances its appearance.
• Skylight Installation and Repair
  • Storm Recovery offers installation, replacement, and repair services. Skylights can provide natural light and ventilation to interior spaces.
• Attic Ventilation
  • Proper attic ventilation is crucial for maintaining a healthy roofing system. Storm Recovery provides services to ensure that attic ventilation systems are correctly installed and functioning, which can help prevent moisture problems and extend the life of the roof.
• Insulation Services
  • Storm Recovery offers insulation services to improve energy efficiency and comfort in the home. Adequate insulation can help regulate indoor temperatures and reduce heating and cooling costs.
• Chimney Repair and Maintenance
  • If a roofing project involves work around a chimney, Storm Recovery can perform chimney repairs or maintenance to ensure it remains in good condition.
• Roof Coating and Restoration 
  • Storm Recovery offers roof coating and restoration services for extending the life of commercial or residential roofs. This can include applying protective coatings to enhance durability and waterproofing.
• Window Replacement
  • Storm Recovery can also replace windows, which can improve energy efficiency and enhance the overall appearance of a property.
• AC Unit Relocation or Roof Penetrations
  • In commercial roofing projects, Storm Recovery may collaborate with HVAC contractors to relocate or create roof penetrations for air conditioning units or other rooftop equipment.

The timeline for a project with Storm Recovery can vary widely based on several factors, including the scope of the project, the size of the property, weather conditions, and the availability of materials and labor. However, this is a general guideline for a typical timeline for roofing and siding projects:

• Initial Consultation and Planning (1-2 weeks):
  • Contact Storm Recovery and schedule an initial consultation.
  • During this phase, you’ll discuss your project’s requirements, preferences, and budget.
  • Storm Recovery will conduct an initial inspection and provide an estimate.
• Permitting and Paperwork (1-4 weeks):
  • Obtaining necessary permits and approvals from local authorities can take some time. The duration depends on your location and the complexity of the project.
• Material Selection and Ordering (1-4 weeks):
  • Choosing roofing or siding materials and ordering them may take some time, especially if you opt for specialty or custom materials.
• Scheduling (1-2 weeks):
  • Once permits are secured and materials are ordered, Storm Recovery will schedule your project based on availability and weather considerations.
• Preparation (1-2 days):
  • Before work begins, Storm Recovery will prepare the site, including setting up safety equipment and protecting landscaping and adjacent structures.
• Roofing or Siding Installation (1-2 weeks):
  • The duration of the installation phase varies depending on the size and complexity of the project.
  • Roofing projects typically take several days, while siding projects may take longer, especially if extensive surface area needs to be covered.
• Inspections (1-2 days):
  • After the installation is complete, there may be inspections by local authorities to ensure that the work meets building code standards.
• Clean-Up (1-2 days):
  • Storm Recovery will clean up the work area, removing debris and ensuring that your property is left in good condition.
• Final Walk-Through and Approval (1-2 days):
  • You will have a final walk-through with the Project Manager to inspect the completed work and address any concerns.
• Project Completion (1-2 days):
  • Once you are satisfied with the work and all inspections are passed, the project is considered complete.

It’s important to note that unexpected delays can occur, such as adverse weather conditions, unforeseen structural issues, or material delivery delays. Additionally, the timeline may vary for commercial projects, which can be larger and more complex than residential ones.

You can get in touch with Storm Recovery via email, phone, or in person.